Gaya APA

Shockley-Zalabak, P, S. (2006). Fundamentals of Organizational Communication: knowledge, sensitivity, skills, values (sixt edition). Boston: Pearson Education Limited.

Gaya MLA

Shockley-Zalabak, Pamela, S.. "Fundamentals of Organizational Communication: knowledge, sensitivity, skills, values". sixt edition Boston: Pearson Education Limited, 2006. MM.