Jurnal Internasional S3 MP
Improvement of Organizational Citizenship Behavior through Personality, Interpersonal Communication, and Organizational Justice
The purpose of this study is to make efforts to increase teacher organizational citizenship behavior by investigating personality, interpersonal communication and organizational justice. This research employed sequential explanatory, using correlation statistical methods to determine whether personality variables, interpersonal communication and organizational justice have positive relationship with organizational citizenship behavior teachers. SITOREM analysis is used to determine priorities and recommendations for improvements. The study population was Integrated Islamic Elementary School teachers in Bogor city totaling 289, using random methods and Slovin formula calculations, a sample of 168 was selected.
The quantitative research results found that all variables had a significant positive relationship with
organizational citizenship behavior of teachers. Consistent with the results of quantitative analysis, the
results of qualitative data analysis also show that organizational citizenship behavior can be improved through improving teachers’ personality, interpersonal communication and organizational justice. The results of the SITOREM analysis show that the organizational citizenship behavior components of teachers, personality, interpersonal communication and teacher organizational justice that need improvement are: 1) trust, 2) openness, 3) appreciation for inspiration, 4) need, 5)altism, 6)sportsmanship, 7)conscientiousness, 8)civic virtue, 9)courtesy. While the components that need to be maintained include: 1) friendliness, 2) self-extraversion, 3) openness to experience, 4) caution, 5) supportive behavior, 6) technical factors, 7) social status, 8) wise, 9) equality , 10) consistency, 11) informative, 12) maintaining ethics and 13) self-esteem
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