Gaya APA

Shockley-Zalabak, P. (2010). Building the High-Trust Organization : Strategies for Supporting Five Key Dimensions of Trust (1 st ed.). San Francisco: Jossey-Bass A Wiley Imprint.

Gaya MLA

Shockley-Zalabak, Pamela.. "Building the High-Trust Organization : Strategies for Supporting Five Key Dimensions of Trust". 1 st ed. San Francisco: Jossey-Bass A Wiley Imprint, 2010. MM.