Gaya APA

Antony, Jiju. (2002). Understanding, Managing and Implementing Quality : Frameworks, techniques and cases (First published). London and New York: Routledge.

Gaya Chicago

Antony, Jiju. Understanding, Managing and Implementing Quality : Frameworks, techniques and cases. First published London and New York: Routledge, 2002. MPK.

Gaya MLA

Antony, Jiju. Understanding, Managing and Implementing Quality : Frameworks, techniques and cases. First published London and New York: Routledge, 2002. MPK.

Gaya Turabian

Antony, Jiju. Understanding, Managing and Implementing Quality : Frameworks, techniques and cases. First published London and New York: Routledge, 2002. MPK.