Gaya APA

BENSON, A. (2001). VISIONS OF QUALITY : HOW EVALUATORS DEFINE, UNDERSTAND AND REPRESENT PROGRAM QUALITY (second edition). The Netherlands: ElSEVIER SCIENCE LId.

Gaya MLA

BENSON, ALEXIS. "VISIONS OF QUALITY : HOW EVALUATORS DEFINE, UNDERSTAND AND REPRESENT PROGRAM QUALITY". second edition The Netherlands: ElSEVIER SCIENCE LId, 2001. MPK.