Gaya APA

Gaspers, Vincent. (2008). Total Quality Management Edisi ke lima (Edisi ke lima). jakarta: PT.Gramedia Pustaka Utama.

Gaya Chicago

Gaspers, Vincent. Total Quality Management Edisi ke lima. Edisi ke lima jakarta: PT.Gramedia Pustaka Utama, 2008. MM.

Gaya MLA

Gaspers, Vincent. Total Quality Management Edisi ke lima. Edisi ke lima jakarta: PT.Gramedia Pustaka Utama, 2008. MM.

Gaya Turabian

Gaspers, Vincent. Total Quality Management Edisi ke lima. Edisi ke lima jakarta: PT.Gramedia Pustaka Utama, 2008. MM.