Gaya APA

Kaplan, R, S., Norton, D, P. (2004). Strategy maps : converting intangible assets into tangible outcomes . Boston: Harvaed Business School Pub. Co..

Gaya MLA

Kaplan, Robert, S.., Norton, David, P.. "Strategy maps : converting intangible assets into tangible outcomes". Boston: Harvaed Business School Pub. Co., 2004. MPK.