Organizational citizenship behavior is critical since employees with a high level of it are considered to be more innovate, provide their best service, and can create a comfortable atmosphere in the organization. Moreover, organizations that have employees with high levels of organizational citizenship behavior will tend to have high performance and more easily achieve organizational goals. Thi…
Teachers as one of the components of education play an important role in teaching and learning activities. In the general provisions of Law No. 14 of 2005 concerning teachers and lecturers, it is stated that teachers are professional educators with the main task of educating, teaching, guiding, directing, assessing and evaluating students at various levels and types of formal education. This re…
The purpose of this study is to identify methods and strategies to improve service quality through analyzing the influence of various variables on service quality. These variables include Servant Leadership, Empowerment, Work Motivation, and Job Satisfaction. Furthermore, this study aims to formulate ways and strategies to improve the quality of lecturer services that can be recommended to rele…
Service quality is a very important element in achieving educational goals. Instructor is an important position in the success of a professional development. His mastery of training materials is not enough to become a mainstay if he is not accompanied by skills such as an understanding of methods and materials in training, career development and the knowledge needed by trainees in carrying out …
Penelitian ini bertujuan untuk menguji pengaruh supervisi pengawas dan kepuasan kerja yang diduga mempengaruhi kinerja kepala sekolah di Indonesia. Desain penelitian yang digunakan adalah analis jalur (Path Analysis) kemudian dilanjutkan dengan metode SITOREM. Sampel penelitian ini terdiri dari 198 kepala sekolah menengah pertama swasta yang sudah tersertifikasi. Adapun teknik pengambilan sampe…
The major issues related to organizational commitment are increasingly needed, especially on the organizational commitment of teachers in order to make the education quality better in this era of globalization. Improving the quality of teachers as the educators continues to be pursued, one of which is by developing organizational commitment to teachers. The purpose of this research is to identi…
This research explores the influence of organizational climate, transformational leadership, and job satisfaction on employee engagement among lecturers in accredited private universities in Palembang. Conducted over 18 months from September 2021 to July 2023, involving 1,857 permanent faculty members across 11 universities. The study employs a correlational research design with path analysis t…
This research aims to produce strategies and ways to improve the quality of lecturer services through strengthening organizational support, service leadership, personality, and job satisfaction among lecturers at the Ministry of Health's Health Polytechnic in Bandung. The samples selected based on the Yamane formula from a population of 216 resulted in a total of 154 samples taken using stratif…