The purpose of this study was to determine and analyze the effect of service quality on decisions, costs on decisions, CRM on decisions on satisfaction, service quality on satisfaction, costs on satisfaction, CRM on satisfaction, service quality on satisfaction through decisions and costs on satisfaction through decisions. and knowing CRM to satisfaction through decisions. The population of thi…
The purpose of this study was to determine the effect of service quality and price s on patient satisfaction at the Yapida Gunung Putri Clinic, Bogor, both partially and simultaneously. While the method used is quantitative. The sampling technique used the Slovin formula and the sample in this study was 100 respondents. Data analysis used validity test, reliability test, classical assumption te…
The aims of this research is to determine the effect of service quality on customer loyalty mediated bycustomer satisfaction in tourism visited KepulauanSeribu, Jakarta. Research type is quantitative using SEM the factor analysis method, and the tools used SPSS and Amos 23. The object of analysis istourist who were visited KepulauanSeribu, Jakarta. The research design is single cross sectiona…
This study aims to determine and analyze the impact of service quality, price and promotion on customer satisfaction of xl Axiata mobile internet among college students in South Tangerang. The type of research used is descriptive survey and explanatory research with verificative method. The population of the study was students from the three universities with a highest number of students in Sou…
School plays a crucial role in shaping character, mindset, and attitudes towards achieving educational goals. However, the quality of education and human resources in Indonesia is still underdeveloped. This can be attributed to the low productivity of teachers, particularly in terms of product/service quality, human resource management, work effectiveness, and value-added contributions. This st…