Teachers as one of the components of education play an important role in teaching and learning activities. In the general provisions of Law No. 14 of 2005 concerning teachers and lecturers, it is stated that teachers are professional educators with the main task of educating, teaching, guiding, directing, assessing and evaluating students at various levels and types of formal education. This re…
The purpose of this study is to identify methods and strategies to improve service quality through analyzing the influence of various variables on service quality. These variables include Servant Leadership, Empowerment, Work Motivation, and Job Satisfaction. Furthermore, this study aims to formulate ways and strategies to improve the quality of lecturer services that can be recommended to rele…