A good Organizational Image is already known as the important factor in developing higher educa-tion organization. This research investigated the effect of marketing variables, namely Service Quality, Social Media and Public Relation, toward the Organizational Image. This research was conducted at private universities located in South Tangerang City, Indonesia. The sample of this research were …
This study aims to analyze and understand the Development of the Islamic Boarding School's Internal Quality Assurance System (SPMI) Model Based on the Education Unit Accreditation Instrument (IASP) 2020. This study uses a Research and Development (R&D) approach. The data collection technique is done through interviews, observation and documentation. While the data analysis was carried out in a …
Teachers' service quality is an important factor that contribute significantly to educational success. Poor teachers' service quality tend to decline learning process effectiveness and it will impact the output quality of education. It means that there is a discrepancy between "das sein" and "das sollen" therefore the service quality problem is interesting to study. The aims of this research wa…
This study consists of three endogenous variables, namely service quality, interpersonal communication and professional commitment, along with work ethic as a sole exogenous variable. Samples for this study were gathered from 306 government-employed and regular education staff of IPB, distributed in 37 Departments, 10 Faculties and Directorate. Data analysis were performed using Structurai Equa…