The teachers’ service quality is an important aspect that impactful to achieve educational goals. Teachers with good service quality will show reliability in their product and service, they tend to more empathize with students, more responsive, and capable to make comfort relationship with all stakeholders. Unfortunately, the innitial study showed that service quality of public junior high …
Teachers' service quality is an important factor that contribute significantly to educational success. Poor teachers' service quality tend to decline learning process effectiveness and it will impact the output quality of education. It means that there is a discrepancy between "das sein" and "das sollen" therefore the service quality problem is interesting to study. The aims of this research wa…
Commitment is very typical of the conditions and environment that accompanies an individual. Individuals who are members of an organization will form a commitment to the organization in accordance with the common desires that are managed in such a way that it becomes an agreement that wants to be realized hand in hand. Commitment to the organization is influenced by various factors including or…
Education is a tool that can be used by a country in developing its human resources, One of the strategic levels is higher education because such a critical effort can be started to develop students before they are ready to enter the world of work. The success of higher education is also largely determined by lecturers who have a high commitment to their profession. This study aims to find ways…