This research was conducted to determine the effect of CRM capabilities, corporate image and pricing strategy on customer engagement and their impact on the marketing performance of national private commercial banks in DKI Jakarta simultaneously. This study aims to analyse the factors that influence the marketing performance of national private commercial banks in Jabodetabek. The type f re…
The purpose of this study was to determine and analyze the effect of service quality on decisions, costs on decisions, CRM on decisions on satisfaction, service quality on satisfaction, costs on satisfaction, CRM on satisfaction, service quality on satisfaction through decisions and costs on satisfaction through decisions. and knowing CRM to satisfaction through decisions. The population of thi…
The purpose of this study is to find ways to improve performance marketing in construction service companies class B (medium) in West Java Province through relationship strategy, value creation, and competitive advantage. The method used is an explanatory and descriptive survey. Based on a review of several pieces of literature and previous research, it can be concluded that value creation is m…
This quantitative research is a continuation of the qualitative research conducted on 205 private high school teachers on how teacher creativity can be influenced and enhanced. The purpose of this quantitative research is to build a model and prove whether ICT literacy, work engagement, and personal knowledge management can influence directly or indirectly incr…
SITOREM or Scientific Identification Theory for Conducting Operations Research on Education Management is a practical optimization technique used for making decisions on action plans in the field of education management considering that management resources are limited. This study aims to determine and organize ways into an action plan so that it becomes an optimal solution to increase teacher …
This study explores the creativity of teachers in schools. What are the things that affect the creativity of teachers in teaching in schools, both from the teacher's internal environment and the external environment? Teacher creativity is needed to motivate students to be more enthusiastic in learning so as to improve learning achievement. On the other hand, boring, teacher-oriented learning me…