As a most significant part and core section in educational organizations, teachers which shows optimum performance with extra ordinary achievement will be a key of organization success. Willingness to doing extra activities that are not directly related to reward system called OCB (Organizational Citizenship Behavior). The more higher OCB, the more opportunity for or…
This study aims to analyzethe improvement of service quality and commitment to the profession through strengthening Organizational Citizenship Behavior (OCB), job satisfaction, and self-efficacy. Optimal service quality and commitment to the profession are key factors in improvingorganizational performance, especially in the public service and education sectors…